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The Insurancetimes award for Motor Insurer of the Year, (Voted by UK brokers and sponsored by RAC TrafficMaster) has been won for the fifth time by Fortis Insurance.

 

The Fortis commitment to provide service excellence and offer a quality product is key to the company's continued success in a fiercely competitive market. The strength of the strategic partnerships built-up by Fortis with UK intermediaries are fundamental to their success. Adopting a sharing approach with open communication has enabled the company to keep customers at the centre of all short and long term planning.

As part of the process to continuously improve the Fortis Motor Guard offering, there have been a number of underwriting improvements during 2006 and Fortis now cover a wider range of risks than ever before. The company continues to write profitable motor insurance business, even during the softest markets where price and customer expectations have been put under pressure.

Fortis has built upon it's impressive track record of outperforming the market in previous years. Quarter 3, 2006 results showed a 7% increase in the number of private cars covered, with the company now insuring in excess of 1.5 million cars. Fortis operates a low unit cost of production approach to business efficiency which has helped the company stay profitable and customer focused.

A key Fortis belief is that their core service proposition is not outsourced and their UK based in-house servicing teams deliver flexibility and speed of response. This is combined with market leading expense control to meet constantly rising customer expectations.

Source: Insurancetimes. Date: December 2006.
Fortis Insurance Web Site: www.fortisinsurance.co.uk

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